Privacy Policy

Last Updated: July 2026

VERTEXpeptide ("we," "our," or "us") is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our research products.

1. Information We Collect

Personal Information

When you register an account, place an order, or contact us, we may collect:

• Full name and institutional affiliation
• Email address and phone number
• Shipping and billing address
• Research credentials and laboratory information
• Payment information (processed securely through PCI-compliant gateways)

Technical Data

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring URL and exit pages

2. How We Use Your Information

Your information is used exclusively for the following purposes:

• Processing and fulfilling research product orders
• Verifying researcher credentials and institutional affiliation
• Communicating order status, shipping updates, and COA documentation
• Responding to inquiries and providing technical support
• Complying with legal obligations and regulatory requirements
• Improving website functionality and user experience

3. Data Protection & Security

We implement enterprise-grade security measures to protect your data:

• 256-bit SSL/TLS encryption for all data transmission
• Encrypted database storage with access controls
• Multi-factor authentication for administrative access
• Regular security audits and vulnerability assessments
• PCI-DSS compliant payment processing

4. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data only in these limited circumstances:

• With shipping carriers to fulfill orders (name, address only)
• With payment processors to complete transactions
• When required by law, court order, or government regulation
• To protect the rights, property, or safety of VERTEXpeptide and our customers

5. Cookies & Tracking

We use essential cookies for website functionality (shopping cart, account login) and analytics cookies to improve our service. You can control cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Data portability where applicable

To exercise these rights, contact us at nancy729smith@gmail.com.

7. Data Retention

We retain customer data for the duration of the business relationship plus any period required by applicable law. Order records, COA documentation, and compliance-related data may be retained for extended periods as required by regulatory obligations.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email to registered customers. Continued use of our website after changes constitutes acceptance of the updated policy.

9. Contact Information

For privacy-related inquiries, please contact: